Frequently Asked Questions
Find quick answers regarding our booking coordinates, regional coverage, language matrix, and secure HIPAA compliance standards.
You can submit scheduling details through our online Interpreter Request Portal. Specify the target language, date, duration, industry specialization, and format (in-person, telephone, or video remote). For urgent bookings, please contact our coordinating office directly.
We support organizations across the province of Alberta, providing local in-person interpreters in Calgary, Edmonton, Red Deer, Lethbridge, and surrounding municipalities. Our telephone and video remote interpretation (VRI) solutions are accessible internationally.
We specialize in primary languages spoken across East Africa, Arab-speaking communities, and global populations residing in Alberta. Core supported languages include Tigrinya, Amharic, Arabic, Swahili, Oromo, Somali, Tigre, and Bilen. Additional dialects and world languages can be sourced upon request.
Yes. All of our certified interpreters sign strict non-disclosure agreements and adhere to a professional Code of Ethics. For medical assignments, our systems and coordinators are fully HIPAA-compliant to safeguard private client coordinates and clinical data.
Still Have Questions?
Our coordination team is available to assist you with custom language setups, urgent bookings, or pricing details.